WhatsApp in voice a threat for telecom operators

WhatsApp services in voice could be a major threat to mobile phone operators, but it is too early to come to any conclusion on the impact of such services of messaging service providers, said Jon Fredrik Baksaas, CEO at Norwegian telecom firm Telenor.

“This is an enormous threat, and an enormous possibility,” he told reporters at a news conference on the sidelines of the Mobile World Congress event. “Voice over IP in the mobile space is a more complex online service that needs to be online. I wish them good luck in that,” added Baksaas, who is also the chairman of GSMA, the global industry body for GSM mobile operators.

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